FAQs about the Group Insurance Scheme

  1. How do I transfer from my existing insurance to the new scheme?
    You can transfer when your current insurance runs out.
  2. When do I start paying?
    Volunteering ACT will coordinate the scheme and let you know in plenty of time when to pay and how much.
  3. Who does all the paperwork?
    The Referral Manager at Volunteering ACT will assist you in completing the risk plan application form for you. Volunteering ACT and Aon insurance brokers will coordinate the policy.
  4. What’s the catch?
    No catch. Volunteering ACT and ACT Treasury have been liaising with Aon insurance brokers to reduce insurance burden on the ACT Volunteer groups. The Group Insurance Scheme is the result of many months of work on behalf of these three organisations. We are sure that the result will be a “win-win” for all concerned.
  5. Why do I have to be a member of Volunteering ACT?
    Being a member of Volunteering ACT has many benefits. One of these is being reminded when your insurance premiums are due. Volunteering ACT needs your details for these services. Your details are collected when you join.
  6. Why do I have to have a risk plan?
    It is common knowledge that the more accurately you can define your activities and risks to your insurer, the more accurate your premium will be. A risk plan is the best way to do this.
  7. I don’t know how to do a risk plan?
    The Referral Manager at Volunteering ACT will assist you in completing the risk plan application form for you. A meeting will be scheduled at your convenience for The Referral Manager at Volunteering ACT will organise a meeting with you to go through the risk assessment planning process and complete the risk plan for you. All you need is your knowledge of your organisation.
  8. Can I apply for other levels of insurance if I want to?
    Yes, all insurance levels are negotiable upon application.
  9. How do I apply?
    Complete the Risk Plan Application form by calling the Referral Manager at Volunteering ACT. They will bring the Risk Plan Application form to you and help you fill it out. You can also talk to an insurance expert who can advise you on the types of insurance you need. Your Risk Plan Application form will then be sent to AON for quotes to be sent out.
  10. Who can I talk to for information?
    Call the Referral Manager on 6251 4060 any time for information.
  11. What’s the difference between Public Liability insurance and Volunteer’s insurance?
    Public Liability is a policy to cover the organisation's legal liability to third parties only for potential legal action from personal injury and/or property damage. The policy should umbrella over the organisation and includes all paid workers, directors and volunteers.
    As volunteers are not covered under any Workers Compensation legislation, only Voluntary Workers Personal Accident provides cover for accidental injury and death. If a volunteer suffers a serious injury, such as becoming a paraplegic, losing an eye, etc, there would be no coverage under Workers Compensation or Public Liability, whereas the Voluntary Workers' Personal Accident policy would respond to these injuries, as well as providing additional benefits, such as domestic home help, student tutorial benefits, non-Medicare medical expenses, etc.